Serving Columbus, IN and surrounding areas. (812) 900-8126
Effective Date: January 1, 2026
These terms and conditions ("Terms") govern your use of the Columbus Concrete Company website at concretecompanycolumbus.com and your engagement with our concrete contracting services. By using our website or hiring us for services, you agree to these Terms. If you have questions, contact us at quotes@concretecompanycolumbus.com.
By accessing or using our website, or by engaging Columbus Concrete Company to perform concrete contracting services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website or engage our services.
Columbus Concrete Company provides concrete contracting services including, but not limited to, concrete driveways, patios, sidewalks, garage floors, pool decks, retaining walls, steps, foundations, footings, slabs, decorative concrete, stamped concrete, and concrete cutting. Services are provided in Columbus, IN and surrounding service areas.
We reserve the right to decline any project request at our discretion. Acceptance of a project is confirmed only through a signed written estimate or contract between you and Columbus Concrete Company.
All estimates are provided in writing following an on-site evaluation of the project. Estimates are valid for 30 days from the date of issue unless otherwise stated. An estimate is not a final contract and does not obligate either party until a written agreement is signed by both parties.
Final pricing is based on the scope of work described in the signed agreement. Changes to the scope of work requested by the customer after an agreement is signed may result in a revised estimate and additional charges. We will notify you in writing before performing any work outside the original scope.
Material prices are subject to market conditions. If material costs increase substantially between the date of estimate and the date of project commencement, we may request a price adjustment and will notify you before proceeding.
Project start dates are scheduled based on crew availability and weather conditions. Concrete work requires moderate temperatures and dry conditions. We reserve the right to reschedule projects due to weather, material delays, or other factors outside our control. We will notify you as promptly as possible of any schedule changes.
If you need to cancel or reschedule a confirmed project, please notify us at least 48 hours in advance. Cancellations made with less than 48 hours notice may result in a fee to cover costs already incurred, such as permit fees, material orders, or crew scheduling.
If we cancel a project due to circumstances on our end, any deposits paid for uncompleted work will be refunded in full.
Payment terms are specified in the written project agreement. In general, a deposit may be required before work begins, with the remaining balance due upon completion of the project. Specific payment milestones for larger projects will be outlined in the agreement.
Payment is accepted by methods specified in your project agreement. Full payment is due upon project completion unless otherwise agreed in writing. Accounts that remain unpaid beyond the agreed due date may be subject to late fees and collection action.
Withholding final payment without written notice of a specific, documented concern does not relieve you of your payment obligation. If you have a concern about completed work, please contact us promptly so we can address it.
You are responsible for providing accurate information about your property and project requirements. Before work begins, you must ensure that the work area is accessible and clear of vehicles, furniture, plants, and other obstacles as directed by our crew.
You are responsible for identifying and marking underground utilities, irrigation lines, or other buried infrastructure in the work area before excavation begins. Columbus Concrete Company is not liable for damage to unmarked or undisclosed underground infrastructure.
We stand behind the quality of our workmanship. Any warranty terms specific to your project will be stated in your written project agreement.
Concrete is a natural material and some hairline cracking is normal and expected over time, particularly in climates with significant freeze-thaw cycles. Normal cracking that does not affect the structural integrity of the concrete is not considered a defect. Control joints are installed to manage where cracking occurs, and their presence does not indicate a problem.
Our warranty does not cover damage resulting from improper use of deicing chemicals, heavy vehicle loads beyond the specified design capacity, customer modification of the work, acts of nature, or normal wear and tear over time. The website and all information on it are provided "as is" without warranties of any kind, express or implied.
To the fullest extent permitted by applicable law, Columbus Concrete Company and its owners, employees, and contractors shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to our services or your use of our website.
Our total liability to you for any claim arising from the performance of services shall not exceed the total amount paid by you for the specific project that gave rise to the claim.
All content on this website, including text, images, logos, and design, is the property of Columbus Concrete Company or its content providers. You may not reproduce, distribute, or use any website content without our prior written permission.
If a dispute arises between you and Columbus Concrete Company, we ask that you contact us first to try to resolve it informally. Most concerns can be addressed promptly through direct communication. Please reach out to us at quotes@concretecompanycolumbus.com before pursuing other remedies.
If informal resolution is not possible, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless both parties agree in writing to another method. You waive any right to participate in a class action lawsuit or class-wide arbitration.
These Terms are governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions. Any disputes not resolved through arbitration shall be brought exclusively in the state or federal courts located in Indiana.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others. You may not use our website to transmit unsolicited communications, attempt to gain unauthorized access to any part of the website, or engage in conduct that could damage, disable, or impair the website.
We reserve the right to restrict or terminate access to this website for any user who violates these Terms.
We may update these Terms from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website or services after updated Terms are posted constitutes your acceptance of those changes. If you do not agree with updated Terms, please stop using our website and contact us to discuss any ongoing service agreements.
